New paper published in the Journal of Operations Management
Henrik Franke, Daniel Kwasnitschka, Jan Schmutz, and Torbjörn Netland have published the paper “Emphasizing worker identification with skills to increase helping and productivity in production: A field experiment” in the Journal of Operations Management.
Can we motivate factory workers to help each other more when they feel a tighter connection to their skills? The authors examined this question in a recent field experiment published in the external pageJournal of Operations Management and found some answers but also more questions.
Highlights of this paper include:
- A 4-week-long field intervention was conducted in a digitalized factory aiming to increase workers' identification with their skills.
- The experimental design was reviewed and accepted by the JOM Editors before data collection.
- Identification with skills increased and emotional exhaustion decreased.
- Expected positive effects of the treatment on helping behavior and productivity were not supported.
- Managers and future studies should try to disentangle identification with skills and machines.
The full paper can be accessed external pagehere.
Enjoy the read!